Moving Made Easy!

Summer is the biggest moving season for renters and managers. With all details, work orders, and tenant changes (not to mention the actual tasks of moving)—things can get hectic! We're here to give property managers and owners tips to make this year's moving day go smooth.

 

Communicate the moving process to tenants

• Move-out sheet for departing tenants
• Move-in sheet for new tenants

Minimize unknown repairs and damages at properties

• Quarterly inspections at properties prevent surprises at properties during the leasing period. Saving time and money.
• Maintenance request online: has been really easy for tenants—(goes with inspections),
• Maintenance plans for owners, which we offer.
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Q: What percentage of move outs are over the summer?

70% Over 200 properties on our annual rentals program.

July #1, June #2, August #3.

Downtown August is always #1 with the school year driving leasing periods

 

How long before lease expiration do you ask for renewal notice?

• 60 days is our new policy—the standard is moving to a to 45 day notice for lease renewal—this up from 30 days.
• Also, SC is now allowing auto-renewal for property management agreements. Renewing the contract with the owner of the property comes before the renting, so auto-renewing really helps the entire renting process. This give managers a lot more freedom when renewing contracts during heavy leasing periods by alleviating communication and paperwork.

Q:What the average renewal rate for your tenants? What is common elsewhere?

• High percentage renewal—under 40% move out, very low.
• Multi-family and student have higher move-out rates.

Q: How about tenant communication for new move-in's? What is important for a property manager to let the renter know about?

• Utilities set up information
• Key pickup scheduling
• HOA rules and regulations

Timeline of tenant switch

We mandate 5 days, average is 5-10  days from date of move out inspection— 5 days later a new tenant can move in.

Before move-in make sure to walk-through the home with the tenant to give expectations.

Meet them at the property and point out nuances of the property to best introduce the home, represent the owner, and build a relationship. Ensures a positive landlord/ tenant relationship. Set the grounds for rent payment, care, etc. Let them know you are there for them.